Hello, sorry for the inconvenience, you can try to update the firmware link to try
The following link is the firmware and upgrade tool of s95pro. Please open and download.
If you encounter problems during the upgrade process, please contact me. I will try my best to serve you.
Please note that if your computer system is French. Please change the name of the downloaded file.
When upgrading the firmware, please do not select the "format all + download" option
When the phone flashes, please install the software first, turn off the phone, and then connect the phone to the computer.