Camera

Aure13

Ola, bom dia!!
O meu doogee s68 pro caiu e a camera agora fica tremedo. O que poss fazer?

Alya

Hello, may I ask if the image of the camera shakes or the camera hardware is loose?

Shadee

I have the Doogee S68 Pro for over a year. its been dropped several times, not higher then 1.5 M and the rear camera has cracked and the C charger quit working. I can only charge it wireless. I ordered three S96 Pro when on sale at Bang Good but only one was sent out and they refunded the money on the other two. I've ordered two from Ali Express for a co worker and I. I need my phone for work and I need it working. No one fixes these phones near me. If I had the parts, I could do it. Months of waiting and waiting is unacceptable. I now have to wait yet again for months to get the New S96 Pro. Any suggestions what Rugged phones that have the same qualities with same price range that can be ordered quicker and can be repaired locally. I have lots of other co workers that want a rugged phone but I told them to wait. I've spent thousands of Canadian dollars on Doogee and I'm getting real angry!

Alya

Shadee Sorry for the inconvenience caused to you. Since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc

weslynn

Hi! Most likely you will have to wait for the ordered parts, but suddenly you are lucky and you can find the parts you need from local technicians. Try asking at https://fee4bee.com/ if someone can take up the repair right now.

Alya

weslynn Hello, can I help you if you need anything?

agpacheco

Hello Support, I've been with my Doogee S96 Pro for two days. However, when I try to use the Camera Night Vision, it crashes and the message appears: "In Order to ensure the shotting effect, please make sure that the lens is not blocked or moved further away".

I have already done the procedure to restore hardware more than three times and even so, it still presents the same problem.

Please, I would like to know how to solve this problem?

Alya

agpacheco Hello, since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc

lisamcornish82

I have had my x96i for 4 weeks, and the camera worked really well l no problems whatsoever and now it has just stopped working for no reason at all

Alya

lisamcornish82 Hello, since the current forum is not fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc

NeoMatrix14241

Hi, since I can't start a thread but this is about camera, may I ask why is my DOOGEE S96 Pro have lack of options in camera? starting from recording video without specific FPS. Like I want 1080p60 or 2160p60(4k) but there is no option, 4k at 30fps, 1080p and 720 are 24 fps. Other third party camera in Google Play Store can do even 120 fps in 4K video but why not in DOOGEE's stock camera? I mean the camera is good but the features aren't really there, I know the consequences of higher fps are more darker but it is meant for day light recording.

I also suggest to add feature in the outdoor toolbox that will remove the water in my speaker since they are water proof and rugged but the speaker mesh when wet will distort the audio.

Current firmware version: S9S88A7.DGE.DOOGEE.EEA.HB.HJ.AYYDVFAZ.0416.V3.04_20210507-1713

Alya

NeoMatrix14241 Hello, since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc

Greg123

Sorry to hijack the post but I can only reply to topics not start one. Csn someone message me how to start a topic please? The icon is greyed out! Thanks, Sorry!

LukeShepherd

Hi sorry to also post on this thread but also can't start a new one. I just recently bought a S96 pro had it imported to South Africa. I am having an issue with it disconnecting from the networks all the time for no reason. I have two sim cards in at the moment i have tried with only one but the problem still happens. When i stay in one place it works fine but as soon as i start driving or moving around it cuts the signal and reconnects and cuts and reconnects and cuts. It basically does it the whole time until I stop then it does it maybe twice or three times. Sometimes it doesn't work even, i am not in a rural or remote area i stay in Cape Town the signal shows 3 or 4 bars 4G, it connects for about 20 seconds or so but no internet works calls don't go through then it disconnects and trys reconnecting but same thing happens. I did check the phones supported frequencies and the two providers i am using use these frequencies. If you maybe have any advise for me or else i will have to return the device?

Alya

LukeShepherd Hello, since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc

tpawlik

How can one access the night vision camera on the S96pro via the Android camera API? It is such a cool feature, but no other app except the built in camera app can use it.

Alya

tpawlik Hello, sorry, I’m not sure which third-party camera app can be called

tpawlik

Alya The "barkio" app can access the IR camera, for example.

cherazer65

Hello. Is there a way to upgrade the camera software of the DOOGEE S96 PRO so I can shoot wide angle in 16:9? 4:3 is outdated since at least 10 years ... any help highly appreciated

Alya

cherazer65 Hello, sorry, the upgrade is temporarily unavailable