Jeffer Have you ever tested the charger, press and hold the volume up button + power button for about 15 seconds in the shutdown state, enter the Recovery Mode, select the Wipe date option to restore the factory settings, after the reset, there is no response, you can contact our after-sales email: support-service @doogee.cc
Alya I also have the same problem while using it, all buttons don't work
Hello,
I'm a new user so I can't make new threads but I have an S59 purchased from Amazon as well. The phone works great, but sometimes the right side has a touch issue and it'll make ghost touches. I haven't tried resetting but it otherwise has no real issues.
What I am writing this message about is to ask if root is available for the S59 and if there are any roms available? I've looked on XDA but they just focus on the newer phones like the S96.
Thanks!
randyb100 Hello, since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc
Hi,
I am also new user. I have an S59 pro purcased from Bangood. This phone is very good, but it has poor wifi. I think it works only on 2.4 GHz, and it will not make any signal at 5 GHz. What can I do with it?
V.
viktorio Did you resolve this problem? I'm also having a problem connecting to 5Ghz Wifi.
where do I download the firmware for Doogee s59 pro? thank
milankazi "Dear customers,
The following link is the firmware and upgrade tool of s59pro. Please open and download. If you encounter problems during the upgrade process, please contact me. I will try my best to serve you. Thank you Please note that if your computer system is French. Please change the name of the downloaded file. https://1drv.ms/u/s!AvX9KABcpSV1k1xAfYlcVFoDbfox?e=5UxwMj Tutorials https://1drv.ms/u/s!AvX9KABcpSV1kTOgCMsUkLyXY-we?e=nMchxl When upgrading the firmware, please do not select the "format all + download" option When the phone flashes, please install the software first, turn off the phone, and then connect the phone to the computer.
best wishes Thank you"
Alya
The links don't work anymore. I'm looking for the firmware from 2021/06/01. Where can I find the download?
Thank you for any help.
Alya Hi, I need the latest firmware.
@Alya Hello, Alya
I also wanted to upgrade my firmware on the S59 Pro. However, with the scatting file it is always said that it is not valid. No matter which version I use. I also have the problem that ghost touches take place on the display. I have already received your code for the test mode, but it works there without any problems. Do you have an idea what else you can do?
Best regards
mwojczewski Hello, since the current forum has not been fully established, and pictures/videos and other attachments cannot be sent, please contact us by email: service@doogee.cc
The problem I have is that ghost touches occur on the display when typing letters on the keyboard. Periodically two letters pop up. More than 10 people complained to me about this on the S59 Pro. After removing the protective film from the display, it became less common, but this problem has not disappeared at all. Resetting all settings, setting the duration of delays and intervals of pressing did - did not help. I even adjusted the sensitivity of the display and the response time of the sensor, but did not completely solve the problem.
Shashyk Considering it is caused by a third-party application, you can clean the background of the application or try to restore the factory settings.
Alya I was restoring to factory settings. After recovery, problems appear through one or two words constantly. After installing a third-party keyboard, this happens less often - once a day or even two.
Shashyk Hello, please contact us by email: service@doogee.cc for after-sales service
Alya I have already emailed service@doogee.cc. My email address is goolshash@yahoo.com
Shashyk I did not check the records
Alya I even emailed a video of the defect. On YouTube, too, there is a video with this defect, apparently this is a problem for this model. Here is a link to the video on YouTube: https://www.youtube.com/watch?v=b4Y8d-eFUVQ
Shashyk I can't view
@Alya Hi, you can see the link: https://yadi.sk/a/MX_sk7Xir4vS0A
I bought a 59 pro on amazon on 24/4/21 and for the last few days i am not able to access the internet using mobile data . Wifi works fine . I have checked everything and reset settings to default , turn on/off airplane mode . Taken out the sim and put it back in and nothing works . I went as far as to contact my service provider (vodafone) to check everything was fine and it was . When i put the sim in my old phone i get instant access to data . I also have that key ghosting where letters come up doubled at times , first i thought it was my elephant fingers but after reading above i'm guessing it's not.
AidenF mine has the same issue. Can this be resolved?
Hy! I have also purchased this great phone and from the first day of use i'v encountered no issues. No ghost touches either no mobile data problems. Maybe i had luck. Also, the call quaity is AWESOME and the signal reception is unbelieveble. I had a lot of phones from Xiaomi/Samsung/Realme and none of them did not compare with this phone antenna reception. I guess is something wrong with your Apn settings and you should enter it manually. Or your carrier is not supported by this phone.Sorry to see your troubles.
NihilSineDeo Hello, please take a screenshot of the mobile VPN settings to open the settings-more network settings-vpn send to my email service@doogee.cc
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