Doogee S88

Passaro

Os alto falante do meu doogee S88 ficaram com o som muito ruim! Como faço para resolver?

admin

Please take a video of the mobile phone playing music, send it to our service mailbox and explain your order information, thank you.

doogees88plus

hi, my doogee s88 plus i just bought 2 weeks ago is working fine until i update several days ago and today, suddenly the fingerprint doesn't work anymore and the fingerprint sensor is hot like overheating.
what can i do? i am currently in Australia Sydney.. thanks
and i already did the factory reset which cost me a lot of time to re setting my phone aps.
and the fingerprint option disappeared from my security setting.

and i also did fingerprints hardware test (booting with volume down + power)
and i did the auto test and item test for fingerprint but it skipped the process and said failed.

i just used this phone for roughly 2 weeks and its already have this kind of problem...

Alya

doogees88plus Sorry for the inconvenience caused to you, please contact our email support-service@doogee.cc. Explain the situation and attach the order number and mobile IMEI number

Andytay

doogees88plus

Hi there. I am also facing the SAME issue as you. But I did not update the phone.

Fingerprint sensor not working and the option has also disappeared from the settings menu completely.

Can anyone help me? My phone is only 6 days old.

Manuel

Alya

Mdadson

Alya hey so I’ve noticed you’re the only one replying to people. I had my screen cracked on my S88 in January I was then told to send it to Poland which I did. I just now received it back after 5 months and the phone is the exact way I sent it. I am highly upset and this is ridiculous if I knew it would be this hard to get this phone fixed I would have never purchased it. How can I get a full refund because at this point I know I’m not getting a new phone or this phone fixed.

Alex

please tell me when an update for 88pro will be available or post it separately to install locally

Alya

Alex Hello, what is your current device system version?

Alex

Android10.0-20210107_20210107-1131

Alya

Alex We currently have no plan to update the mobile phone system

Ademir

Quero saber tb. O meu e versao 10

Alex

Alya update 20210407_20210407_1556 announced on facebook and vk. I ask when it will start appearing on the phone, or let me download it to update it locally.

Alya

Alex Currently update 20210407_20210308 to detect the latest version, download and install it

Alex

Alya I'm asking you - where can I download it, the over-the-air update doesn't find it

Alya

Alex You can restart the device, reconnect to the network and detect the new version

Alex

Alya reboot. switch language. changing the region does not work. The same problem is observed among users of Ukraine and Russia.

Alex

You can get a link for self-downloading the update for 88pro for the region of Russia, Ukraine. The wireless update does not find it - it says that the version is the latest.

Alya

Alex The following link is the firmware and upgrade tool of s88 pro. Please open and download.
If you encounter problems during the upgrade process, please contact me. I will try my best to serve you.
Thank you
Please note that if your computer system is French. Please change the name of the downloaded file.
https://1drv.ms/u/s!AvX9KABcpSV1ikcyAqxbqnrSLg4b?e=iPVf8T
Tutorials
https://1drv.ms/u/s!AvX9KABcpSV1kTOgCMsUkLyXY-we?e=nMchxl
When upgrading the firmware, please do not select the "format all + download" option
When the phone flashes, please install the software first, turn off the phone, and then connect the phone to the computer.

Alex

Alya Thank you. this is the firmware image, I need the update only.

Nicolas

Have you got a release date for the doogee S99 PRO please ?

Alya

Nicolas Hello, there is no notice yet, you can pay attention to our official website, if there are new products, we will not publish information on the official website as soon as possible. Thank you for your attention

Nicolas

AlyaThanks