I agree, the people who run this company do not want to hear problems. I dropped my rugged s96pro and the screen broke. The response was I quote You can pay a screen cost of 27.7 US dollars and a logistics cost of 13 US dollars, together with 40.7 US dollars, we provide you with screen accessories support. Where did the numbers come from, just made up. I do not think they use strengthened glass, they certainly do not use gorilla glass.
